FAQ
Frequently Asked Questions
If you have any further questions please feel free to email us at
How do I book?
Alternatively you can send us an enquiry form
HERE
How do I find the right package for my event?
Alternatively you can send us an enquiry form
HERE
Where do you travel to?
We service most of South-East Melbourne, Bayside and the Frankston-Mornington Peninsular.
Check out our service map HERE
What do you provide?
We provide everything we need for each of the activities you choose
What do I need to provide?
You just need to provide a safe and confortable space for the children and our entertainers to play in.
For more information please see our t's and c's
HERE
What activities do you do?
Miss Butterfly's Face Painting has a range of activities to make every event special
Choose from Face Painting, Balloon Twisting, Party Games and Craft Acitivities
What charactor costumes can our entertainer wear?
Our entertainers can come to your event dressed as a fairy princess, rainbow dress or colourful superhero.
For Christmas events we can also wear a matching Christmas hat.
Unfortunatly we can not offer custom costumes. Our entertainers often have mulitple bookings in one day. This is why we have one base dress that we add attachments and accessories to to create the different costumes. This system allows us to quickly change between bookings so that everyone gets their prefered costume.
What if more children come to my event?
We understand that sometimes the number of children attending an event can change.
If you know prior to your booking that more children are expected to attend, please advice us as soon as possible. If we are available we can increase the length of your booking so that all children can participate.
Please note we often have multiple bookings one after the other and can not always add additional time to a booking. If this is the case we may recommend one less activity to allow for more time for the other activities.
If on the day more children attend then expected we can sometimes add additional time ($30 per 15min) (subject to availablility). Alternatively we can do one less activity or shorten the length of an acitivity (party games and craft activities only).
If you are unsure how many children will be attending your event we recommend booking for all children invited. This will insure that no children will miss out if all can come. If you find that less children are able to attend we can shorten the length of your booking or add an additional activity (best option depends on numbers).
The best option is different for each booking so please contact us to discuss.
What if less children come to my event?
We understand that sometimes the number of children attending an event can change.
If you know prior to your booking that less children are expected to attend, please advice us as soon as possible. If there are less children we can shorten the length of the booking or add an additional activity. We appreciate as much notice as possible so that we can take other bookings (min 72hrs notice required).
The best option is different for each booking so please contact us to discuss.
I'm not sure how many children will be at my event?
If you are unsure how many children will be attending your event we recommend booking for all children invited. This will insure that no children will miss out if all can come. If you find that less children are able to attend we can shorten the length of your booking or add an additional activity (best option depends on numbers).
If you are booking for a public or corporate event we do have by the hour packages for an unspecified number of children.
The best option is different for each booking so please contact us to discuss.
Please refer to our
T's and C's for more information
Can I check your availability online?
Alternatively you can send us an enquiry form
HERE
How far in advance should I book?
We reccomend booking as soon as possible. We often book out months in advance, especially leading up to Christmas, and we would hate for you to miss out.
We are happy to take last minute bookings, but please note that spaces are very limitied.
*Please see our T's and C's for more information